Premier Computing’s Implementation and System Design

Premier’s consultants have extensive business process experience to help with your system design.  Our consultants have the breadth and depth knowledge in the applications we offer to help you successfully implement a new ERP or CRM system. For more information contact Ken Auton, President, at 800-458-2948 or email kauton@premiercomputing.com.

Our consultants have considerable experience with:

• Data migration
• Core financial modules
• Distribution series
• Advanced applications such as Manufacturing, Project or Job Costing, Field Service Management
• Customer Relationship Management (CRM)
• Human Resources and Payroll
• Professional Services Time and Billing and Project Management
• SharePoint and Business Portal
• Reporting Tools
• Customization and Modification Programming
• Classroom and Onsite Training Classes

Project Management

We know that each client has its own unique set of support service needs and expectations, varying in length, intensity and level of expertise required.  We are particularly proud of the experience and expertise our consultants have acquired making us the strongest Dynamics professional service organization in the Intermountain area and, indeed, one of the best qualified in the United States.  Please see the Premier Resources section of this page for documentation about how we implement your project as well as what you are responsible for completing. You and Premier, effectively working together as a team, ensure a successful project completion.

Help Desk and On-site services

Help Desk support hours are from 8:30 A.M. to 5:30 P.M., Mountain Time, Monday through Friday. Services are available after-hours, on a per-case basis.  Please call 800-458-2948 for your support needs.

Custom programming services

Often we have the opportunity to add value to our client’s system by modifying the software to fit their specific processes or needs.  We offer thoughtful and effective custom projects that deliver a competitive advantage for our clients.  For more information, contact T Hoecherl at 800-458-2948 or email thoecherl@premiercomputing.com.

Classroom Training

All Clients receive a quarterly schedule for classroom training. These classes are held at our offices at 345 Bearcat Drive in Salt Lake City.  Classes go from 9 am to 5 pm and we provide lunch. Click here for a current list of classes.

You can expect to get emails from time to time on our monthly lunch and learn, our annual “free for all”, and information about promotional offerings and special version releases.

Client Advocate Visits

In addition to standard remote and onsite support, you have a designated Client Advocate.  You will receive prescheduled Client Advocate visits or a conference call with your Client Advocate.  The meeting will address any open service issues as well as a business discussion about your objectives for the year and how Premier can help you accomplish them.

Monthly free Lunch and Learn

On Premier’s premises or by remote access on the third Tuesday of every month from 11am – 1pm. Click here to register, or to see what’s going on this month! Learn more.

Annual Free for All

Clients can attend 1 hour classes throughout the day on various topics and ask consultants questions.  This event is free and goes from 9 am to 5 pm. Learn more.